DAY
OF THE LIVING DEAD
(...
OR HOW TO SPEND 8 HOURS IN THE OFFICE WITHOUT DOING A TAP)
| 
Pamela
Anderson - still a big hit with internet users during
working hours |
You're
in work but you're bored. You have a routine report
to write, but first you check the weather in Moscow
or Helsinki. Then, your mind wandering, you surf
pictures of Pamela Anderson. Uplifted, you check
airline sites for bargains, order a present for
you sister from Amazon, send a few jokes by email,
or play internet poker. Suddenly it's lunchtime
and that report remains unwritten.
Sound
familiar? Are you are one of 'The Living Dead' -
a breed identified by UK author David Bolchover?
There are, he says, an ever-growing community of
workers who go to their desk every weekday at the
same time, leave at the same time, and in between
do, well, precisely nothing. The statistics are
alarming. In one US survey 14.6% of workers admitted
they surfed non work-related internet sites. That
works out at 10,220,000 people. In another workers
spent, on average, 8.3 hours a week surfing for
pleasure.
But
that's America, right? In Ireland, surely we're
more obsessed with our work? Wrong. A report carried
out last year by the HR centre Candidate Manager,
showed that 30% to 40% of all internet surfing is
done by people in work.
|
A
single employee will spend an average of 220 hours a year
surfing the net. This represents a loss of approximately
€146,000 to a company that employs 100 people. If you
doubt the figures, type in 'Bored at Work' on Google and
select 'Pages from Ireland'. 71,600 items come up.
There
are other reasons for indolence at work. Some 48% of young
professionals surveyed in England admitted being the worse
for drink on at least one working day a week. Two-thirds
had called in sick due to hangovers at least once in the
preceding month. This is one huge problem here in Ireland.
Alcoholism and drug abuse are costing the Irish economy
close to €1bn a year, according to a 2003 report by
former Kerry VHI executive Paddy Creedon. He argues that
addictions are the greatest challenge for corporate Ireland.
Here, though, the problem isn't so much hungover workers
failing to turn up. The greatest cost is caused by employees
who duly turn up at nine o'clock, but who cannot function.
"This
is known as presenteeism," says Rowan Manahan, managing
director of Fortify Services, a Dublin-based outplacement
and career management firm. "And it can happen because
workers have too high an expectation, and that expectation
is bumping headlong into reality. You would not believe
the number of people who tell us they got into law because
they watch Ally McBeal or read John Grisham novels. They
say 'that sparked my interest,' or 'I'm in medicine because
ER is just the most amazing thing and I wanted to work in
that environment'. That naive mindset meets the ugly reality
of the world."
But
it's not all about worker apathy - employers can be to blame.
"They dress up jobs and make them sound wonderful in
order to woo the best employees. They say, 'we will call
it executive marketing assistant', and what they really
mean is PA to the marketing department." Manahan believes
that with all the paring back that has happened in companies
it would be hard to get away with constant internet surfing.
But that doesn't mean that employees feel any more alive.
"In the early 1980s you had a secretary and you were
handwriting stuff, and redrafting it - research took a humungous
amount of time, but it was usually up to the junior to take
care of that, leaving managers free to have time to themselves.
They could think brilliant thoughts for 20 minutes a week.
Now, even if you have a PA, you are doing the bulk of the
correspondence and the donkey work yourself."
However,
there is no denying that there is an awful lot of inappropriate
internet use. "Any report shows up money spent on sex
lines and on family emailing," says Rowan Manahan.
"And it is no different than thieving. Using the internet
in your employer's time is like unplugging the computer,
tucking it under your arm and walking out of the building.
Sitting there and doing nothing is theft. It's morally questionable,
it's bad work ethic and it's career suicide. But much more
important than that, it will eat away at most human beings."
So
what can you do to get out of that desperate predicament?
"The first step is to acknowledge that your situation
is miserable, and terrible. That it is awful, and that is
the scariest step of all. You have to ask yourself, 'how
has this happened? I am down, I am depressed and my self
esteem is getting battered. How have I ended up in this
drudgery and this repetitious work? Why am I working for
two hours a day and spending another six hours gazing at
pictures of Pamela Anderson?'"
What
it comes down to, Rowan says, is commitment. "Your
first commitment is to yourself. You have to tell yourself
that you are worth a good senior role and that you need
a job that challenges you. You have to acknowledge that
you are not there yet, but that you want to get there in
two, three, five or seven years." He believes that
you must motivate yourself by learning new techniques and
skills. "You can build up a network of people who will
be useful to you, and surf trade magazines to bone up on
any area you see yourself working in. You turn a mental
switch and decide when and where you want to go. It needs
change. And whether that means change of responsibility,
a change of team of boss of company, or a complete change
of direction, change has to happen. And you start with the
things that you can control."
Job
coach Greg Dalton is well aware of computer misuse in work.
"Whenever you walk through an office with a manager
you notice workers clicking their mouse off a site."
Greg was part of the 'living dead' for almost 20 years.
"I got into sales at 20 with a fantastic salary and
company car," he says. "I got good at it, but
I didn't believe in it, and I got tired. But it was hard
to change when I had a mortgage and bills to pay. I was
scared to get out. I was bloody terrified." He
finally left three years ago, and now gets enormous job
satisfaction.
If
you're utterly tired of being one of the living dead at
work, it could be worse. You could end up as one of the
'dead dead'. In January 2004 a Finnish tax auditor died
at his desk and for two days not one of the 200 people who
worked on his floor noticed.
Sue Leonard
original
article here