PART
2, CHAPTER 11: A CASE STUDY IN BLUNDERS
"Experience
- that most brutal of teachers. But you learn,
my God, do you learn." (C.S. Lewis)
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A client company in the multimedia sector forwarded this
one to me. An unsolicited application for a Graphic Designer
position arrived clumsily folded into a small brown envelope.
The stamp was applied crookedly and the letter was addressed
to the ‘Personnell (sic) Manager’ of the company.
There was no return address. My client runs a medium-sized
multimedia company; as such, they have no Human Resources
Manager – the MD and the person who handles the
Accounts fulfil that function between them.
The
cover letter was produced on nice bonded paper, but was
not addressed to the target company, was not dated, and
opened with ‘Dear Sir/Madam’. It
then continued with: ‘I am writing to you in
appilcation (sic) for any vacancy which should arise in
the next few months, for which you feel I may be qualified.’
Any
professional reader would have stopped reading by this
point, because they would now know everything that they
needed to know about this poor fool:
He
is careless (indicated by the crooked
stamp, the folded application, two typos so far and
no addressee);
he
is a bulk-mailer (that crooked stamp
is a giveaway, the letter was not personalised in any
way, plus both the letter and the CV were photocopied);
and
he is not optimistic about his chances
(clearly expects to be unemployed for a ‘few
months’).
Even
if your organisation was crying out for staff,
would you call this half-wit back?
The
cover letter continued with, ‘I have recently
been made redundant from a position as a Multimedia Designer
with Company Name. My duties at Company Name included
W, X, Y and Z. …' (lots more information about
the range of responsibilities, all of which were detailed
again in the CV that was attached). The cover letter was
signed in ink, ‘Yours sincerely,’ despite
the lack of an addressee. (I suppose that we should have
been grateful that the signature wasn’t photocopied
too.)
The
CV was a photocopied two-pager which gave information
but no detail and highlighted responsibilities but gave
no sense of accomplishment. There were no particulars
of projects worked on, awards gained or even of the range
of computer applications that the Designer was familiar
with. He listed web design as a key responsibility, but
did not have a website of his own that the reader could
visit to view samples of his work.
Furthermore,
the applicant had held 11 jobs in a nine-year period and
offered references from only the most recent and from
another of 4 years previously. The applicant also enclosed
the most recent reference document, which gave us some
insight into the redundancy – the company had experienced
a ‘sharp downturn in market conditions’
and had to ‘with great regret’
terminate his employment.
Just
about every mistake that you can make, encapsulated in
three sheets of paper. (I did have one other beauty recently
where the applicant attached insufficient postage and
the receiving company had to shell out the difference
– nice!) If this poor idiot ever got another job,
I would be pleasantly surprised. Moreover, his ability
to hold a job for any length of time should make for interesting
reading.
I
encounter this kind of thoughtlessness all the time and
it makes my life easier on two counts:
- When
I am in the hiring seat, applicants of this nature
make the short-listing process so much easier for
me. (I use a wide-topped bin for this kind of work,
because CVs are not particularly aerodynamic. They
do, however, make a very pleasing fluttering noise
as they fly towards my dumping ground.)
- Without
people this inept, there would be little need in this
world for the Career Management profession and I could
be out of a job.
IMPROVING
THE ODDS
So what could this person have done to improve his chances?
Let’s take it a step at a time.
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On
being told that you are being made redundant, negotiate
to make it seem as though you are still in the job
for longer. Redundancy has become so prevalent there
is no stigma attached to it any more; nevertheless,
it has one major disadvantage. Don’t tell the
marketplace that you are redundant until you have
to – it drastically impairs your ability to
negotiate remuneration. Make sure that the Referee
you are using from that organisation is genuinely
on your side and will say that you worked there longer
than you did. This could give you up to six months’
more breathing space. |
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If
you are taking your career seriously, you should have
your target list of organisations that you would like
to work for already completed. If you don’t,
a few days of hard work with the Yellow Pages, the
internet, the local library and the phone should provide
you with a solid list of prospects and suspects (see
page 162, Research). |
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NEVER
write to Personnel/Human Resources unless you want
a job in that department. Find out who the decision
maker is. Get a name. Check the title and the spelling.
Always write (a) to a person and (b) to the person
who has real decision-making authority. |
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If
at all possible, don’t write cold. Telephone
first and have a short (pre-scripted) chat. Then write
to follow up (see pages 124 and 116, The Power
of the Phone and Summing it up – The
Cover Letter.) |
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Focus
on how good you are – not on what you have been
required to do in previous jobs. Your CV should not
read like a personnel file, it should be a glittering
list of wins and accomplishments. |
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Tailor,
tailor, tailor. The only photocopy should be the copy
for your files. |
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Accuracy – if your
spellling and grammur aren’t up to scratch,
enlist help. Spell checkers on computers only go so
far. Look at this sentence: Eye have a knew
PC that cheques my spelling and eye trussed it too
do it’s job. Not a single mis-spelt
word, but garbage nevertheless. The grammar checker
in your word-processing application may pick up on
these mistakes, but there is nothing like a fresh
pair of human eyes … |
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Don’t include references
unless they ask you to. It is like showing up for
a first date with your entire family by your side
(see page 177, Managing Your References). |
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Follow up. Don’t
expect them to call you (see page 124, The Power
of the Phone) ... see more |
"Proofreading
is more effective after publication." (Phil
Barker)
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Extract from Where's
My Oasis? (The Essential Handbook For Everyone Wanting
That Perfect Job) by Rowan Manahan. © Published
by Vermilion (Random House) and priced at £12.99stg
(circa €18.00), the book is available at all good
booksellers and online through Easons
and Amazon.
More details here.